Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Human Resource Management Employment and Recruitment
BY THE END OF THIS WORKSHOP YOU WILL BE ABLE TO: understand the process and value of change maximise your ability to cope with change support others through change LEARNING OBJECTIVES: Identify and focus more effectively on opportunities during change Overcome obstacles and achieve objectives during change Effectively manage your emotions and performance during change
Provider: The British Council
This insightful workshop explores the core skills and attitudes needed by managers to provide support for growth and performance. It defines the requirements of a person-centred approach to building a learning team. This is a hands-on course which uses role play, case studies, discussion and interactive tasks to practise all three core skills. Who should attend? Managers, office managers, supervis...
BY THE END OF THIS WORKSHOP YOU WILL BE ABLE TO: feel more confident when negotiating positively influence the outcomes of your negotiations achieve win-win outcomes in negotiations LEARNING OBJECTIVES: Apply a systematic approach to preparing for a negotiation Learn how to avoid common negotiating mistakes Practice putting your views across in non-confrontational ways
BY THE END OF THIS WORKSHOP YOU WILL BE ABLE TO: influence colleagues around you to get the results you want better use the key communication skills involved in influencing others build persuasive arguments LEARNING OBJECTIVES: Explore the principles which underpin persuasion Practise the communication skills needed to influence others Understand the steps involved in influencing others
BY THE END OF THIS WORKSHOP YOU WILL BE ABLE TO: understand your role as mentor be able to better develop potential in others use your communication skills to make the relationship more successful LEARNING OBJECTIVES: Use mentoring tools to build performance Recognise mentoring boundaries and pitfalls Develop discussions through the mentoring cycle
BY THE END OF THIS WORKSHOP YOU WILL BE ABLE TO: have an in-depth self-awareness and understanding of your team’s strengths and weaknesses be equipped to manage both people and tasks better manage more effectively by adapting your style to different people and situations LEARNING OBJECTIVES: Analyse your managerial style, contribution and strengths as a leader in your workplace Develop your un...
When project teams work together and communicate effectively with those around them, the chance of success is increased. Through case studies, group discussion and team problem-solving activities, this interactive workshop introduces tips and techniques to help build team-cohesion and overcome people-related obstacles.
BY THE END OF THIS WORKSHOP YOU WILL BE ABLE TO: understand your personal attitude towards change help staff to grasp opportunities and overcome obstacles better lead your team through times of change LEARNING OBJECTIVES: Review the causes and effects of change in business life Examine the role of the manager and other team members in responding to change Evaluate the role of team culture and co...
This enjoyable workshop offers managers strategies, tips and techniques on how to motivate their teams to deliver successful outcomes. Through personal evaluation, shared experience and a range of fun activities, managers will learn how to inspire and get the best results from their people.